Product architecture

How Lumeira works under the hood

A care-first commerce platform combining a Canadian fulfilment network, an AI try-on engine, and a specialist consultation studio — orchestrated by a single rules engine.

System overview

Four interacting layers — client surface, business logic, data and partner integrations.

Client Surface

Web app, customer/consultant/supplier/admin workspaces

Rules Engine

Pricing, eligibility, fulfilment routing

Data Layer

Catalogue, orders, sessions, customers, content

Partner Bus

AI try-on, Zoom, supplier feeds, payment, shipping

Core commerce flow

Browse / search

Filters, AI relevance

Try-on render

On-device + cloud model

Cart & checkout

HST, shipping, promo

Fulfilment routing

Supplier auto-selection

Care follow-up

Auto consultation suggestion

step 1

→

step 2

→

step 3

Rules engine

Deterministic policies evaluated at every order, session and supplier sync.

Pricing

Base × supplier markup × promo × HST(region)

if eligible

Insurance eligibility

Province + prescription → coverage band 0–80%

route

Fulfilment

Nearest verified supplier with stock ≥ qty

schedule

Care follow-up

Auto-book consultation 7 days post-delivery

AI try-on pipeline

A vision pipeline that segments hair, fits the chosen wig and renders a photo-real composite.

Face landmarks

98-point detector, on-device

Hair segmentation

U-Net mask + scalp baseline

Wig fit & relight

Cap-aware warp + albedo match

Composite render

Latency p95 1.4s · cached per session

Data model

User

· id
· email
· role
· phone
· city

Product

· id
· supplierId
· price
· stock
· rating

Order

· id
· customerId
· items[]
· total
· status

Consultation

· id
· customerId
· consultantId
· date
· zoomUrl

Supplier

· id
· city
· fulfillment%
· status

CareNote

· id
· customerId
· author
· body
· tags[]

Service-level objectives

API uptime

99.95%

Checkout p95

320ms

Try-on p95

1.4s

Support reply

< 2h